Yes you can. At the venue concierge desk. The wheels will be provided if not booked already. The payment could also be done online there only.
As soon as our attendant picks up the guest is the Check-in time and once the guest leaves the venue, is the check-out time.
The check-in will be as per booking time and pickup location. If you change the location at last minute, it will be payable only.
For any medical emergency of the guest taking the service.
All equipment are cleaned and sanitized after each use by our team.
Yes, if cancelled 12 hours in advance. The refund process takes approximate 4-5 working days time and will be paid online only.
Although all our team members are attentive, but do not have any medical training for specific needs.
We take care of our team members. If you are happy with a particular attendant’s service, please pay in with a message with his/her name “For medical equipment for the needy”. FYI, our company would collect all this help for a quarter and distribute the required medical equipment needed for disabled people, like crutches, supporters, etc.
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