Wheelerz — Care on Wheels
Wheelerz · Care on Wheels

Wheelchairs, prams and a helping hand inside your mall.

Wheelerz is a hospitality team based inside shopping malls. Rent a sanitised wheelchair or baby pram (stroller) — with a trained attendant or on your own — hand your shopping to a porter, store your bags or charge your phone, so you can simply enjoy the day. Now at Phoenix Pride of India, Indore and Phoenix Avenue of Stars, Pune.

A Wheelerz attendant with a guest in a wheelchair in the mall

For every generation

Bring everyone along.

A trained attendant meets you at the entrance or parking you choose, pushes the chair and stays for the whole visit.

Our own trained team

Wheelerz attendants work inside the mall, and meet you at the entrance or parking you choose.

Secure payment with PhonePe

Pay by UPI, card or netbanking on PhonePe’s own page. Your card and UPI details never reach us.

Prices up front

See your mall’s rate before you book, with GST shown as its own line.

Cleaned and sanitised

Every wheelchair and pram is cleaned and sanitised before it reaches you — hygiene comes first.

What is Wheelerz?

A concierge desk for everyone who walks into the mall.

Malls are built for a day out, but not everyone finds them easy. Long walks between floors, a baby who won’t settle, more bags than hands, nowhere to leave a suitcase — small things that turn a good outing into a tiring one.

Wheelerz puts a team and a desk inside each partner mall to handle exactly those things. Walk up to the desk, or book on this website or our app before you leave home — and someone will be ready for you when you arrive.

Mobility

Getting around

Wheelchair and baby pram rental — sanitised, with a trained attendant or on your own — and a cab arranged for the journey home.

Convenience

Lighter, easier visits

A porter to hold your shopping, a desk to keep your bags, and a power bank when your phone is running low.

Concierge

Little things, taken care of

Gifts wrapped, flowers arranged and a table booked at a partner restaurant — without a separate errand.

Our services, in real life

Made for moments like these

Every Wheelerz service exists because of a moment most of us have had at the mall. Here is what each one is for.

Older parents & grandparents

Bringing Nani along for the festive shopping

The whole family is heading out for Diwali shopping, and Nani wants to come — but three floors of walking is too much for her knees. Leaving her at home was never the plan.

Wheelchair with Attendant

A trained attendant meets her with a wheelchair at the entrance or parking lobby you choose, and stays with her for the whole visit.

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Independent guests

Your own pace, your own route

Recovering from a sprained ankle, or simply tiring easily these days? Some guests would rather not have anyone pushing — they just need a chair.

Wheelchair without Attendant

Collect a numbered wheelchair at the Wheelerz desk and go wherever you like. Return it when you are done.

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Parents with little ones

An afternoon with a toddler and a newborn

One child wants to be carried, the other wants to run, and there are only two of you. A pram helps — an extra pair of hands helps more.

Baby Pram with Attendant

An attendant brings a pram to your meeting point and stays with the family, so you can feed, carry or chase whoever needs you.

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Families travelling light

No pram in the boot? No problem

The cab was small, the pram is bulky, or it simply got left behind. Carrying a sleepy baby around a mall for three hours is nobody’s idea of fun.

Baby Pram without Attendant

Pick up a pram at the Wheelerz desk when you arrive, use it at your own pace and hand it back on the way out.

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Big shopping days

When the bags outnumber your hands

Wedding shopping, the end-of-season sale, a month’s worth of errands in one trip. By the fourth store you are juggling bags instead of browsing.

Handsfree Shopping

A porter walks with you and holds every bag while you keep shopping, so your hands stay free.

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Travellers & day-trippers

Walk light for a few hours

Straight off a train with a suitcase, or between a morning meeting and an evening film with a laptop bag. You want the mall, not the luggage.

Baggage Storage

Leave your bags at the Wheelerz desk. The team counts them in, keeps them safe and hands them back when you return.

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Everyone, eventually

3% and a long evening ahead

Your tickets, your payments and your ride home are all on your phone — and the battery is about to give up. Hunting for a free socket is not how you planned to spend the evening.

Rental Power Banks

Rent a charged power bank from the Wheelerz desk and keep moving. Bring it back before you leave.

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Heading home

A ride arranged before you reach the exit

Arms full, kids tired, and the pickup area is crowded with people refreshing their apps. The last part of a good day shouldn’t be the hardest.

Private Taxi Booking

Tell us where you are going and the Wheelerz team arranges a private cab for your onward journey from the mall.

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Last-minute gifting

Bought it — now it needs to look the part

The birthday party is in two hours and the present is still in a shopping bag with the price tag on. There is no time to go home and wrap it.

Gift Wrapping

Hand it to us to wrap and pick it up, ready to give, at the mall’s Wheelerz collection point.

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Occasions & surprises

Flowers without a separate errand

An anniversary dinner, a visit to new parents, a thank-you that deserves more than a message. Finding a florist on the way is one stop too many.

Floral Arrangements

Order an arrangement on its own or alongside a gift, and collect it at the Wheelerz collection point.

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Meals out

A table waiting, not a queue

Saturday evening, a family of six, and every food-court restaurant has a crowd outside. Hungry children do not wait patiently.

Restaurant Reservation

We book a table at one of the mall’s partner restaurants for the time and party size you want.

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Planning a mall visit?

Tell us what would make it easier. We’ll be ready when you arrive.